Law Enforcement
MediaFire fully cooperates with Law Enforcement in its pursuit of prosecution for illegal acts.
Requirements for Obtaining Available Information
MediaFire will process requests in accordance with applicable US law, including requests from Canada and the United Kingdom. The requests must:
- be on official letterhead,
- provide information sufficient to identify and contact the person requesting the information,
- include the URL of the Content so we may identify the account holder,
- state which information is requested,
- be signed by an identifiable US or Foreign government representative,
At the time we receive a request, we are able to provide information as described in Table 1 in the section "Data Storage and Retention".
Preservation of Information
Preservation requests in accordance with applicable US law, including requests from Canada and the United Kingdom must contain all the elements from the above section "Requirements for Obtaining Available Information". Information available is described in Table 1 in the section “Data Storage and Retention”. Preservation will be maintained for ninety (90) days unless otherwise requested.
Jurisdiction
MediaFire responds to all requests utilizing valid legal process in compliance with U.S. law. MediaFire will respond to requests for account holder information from Canada and the United Kingdom, and from other foreign law enforcement agencies on a case by case basis. Foreign legal requests may need to go through the US Department of Justice via a Mutual Legal Assistance Treaty. See applicable laws for more information.
Submit notifications and requests to egallay@ediafiremay.omcay. Submit Summons and Subpoenas to MediaFire via fax at (877) 495-4275 (use country code if necessary), or by mail to:
- MediaFire
- Attn: Legal Request
- 4747 Research Forest Dr.
- Ste 180-265
- The Woodlands, Texas 77381-4902
- USA